Hi everyone, another week passes here in Turmeaus Norfolk and it was one of the busiest I have seen for a long time!
On Monday, We were incredibly busy with online orders! A lot of people took advantage of our Black Friday offers and we were blown away with the amount of orders to pick! It was Josh and myself in the shop and we did not stop picking online orders! So much so that we had Humidor manager Billy organising our deliveries and Website manager Lewis helping pick some of the orders! We were all flying around the building getting our orders into the packing department as quickly as we could! So they could be packed and sent to our brilliant customers! Meanwhile, I had a great gentleman from Dudley (not too far from where I grew up), he was looking for a cigar to enjoy with his son. I suggested the Regius Serie Limitada Robusto, I’m sure many of you know this is one of my favourite cigars and I will always recommend it to everyone, he then wanted to get something special for his son and friend for Christmas. We looked at the Cuban selection, and he was blown away! We settled on the Diplomaticos No. 2, a very good cigar which is often overlooked for the Montecristo No. 2. He left very happy indeed.
On Tuesday, I was back in the shop with Sarah, and we were bringing the shop back to glory. Black Friday and Cyber Monday used a lot of our stock and the shelves were looking bare. I spent most of my time re-stocking the humidors and ordering stock we needed. It was a very long process but I got there in the end.
Thursday was my marketing day, and I had a lot to do! Firstly I took pictures of cigar gift sets for an article on the C.Gars cigar library, and then I spent a lot of time writing the article. You can read it by clicking here. I was then given an article from Lewis about the recent Boisdale Cigar Smoker of the Year Awards 2024. Uploading articles are very easy but the images I receive tend to need resizing which can take a while. I then spent some time organising the January New World Subscription. It is another brilliant five cigars, chosen by me and I have some slightly different options in there, I would say they are ones that don’t always stand out in the humidor but deserve more attention. Later in the afternoon, the team and I were preparing for our shop launch of C.Gars Plus! If you haven’t seen it yet then click here. It is a great scheme on the C.Gars website that gives you lots of rewards! Sign up now to benefit. We put up a beautiful balloon arch in the shop and offered the chance to get 15% off your in store purchase if you signed up on that day!
On Friday, I was back in the shop with Josh, we had plenty of online orders to pick and customers to serve. I served one gentleman who wanted to get three people cigar gifts. After finding out what kind of cigars they liked or didn’t like, I suggested the Christmas Countdown Quick Puff – It has 12 cigars for a bargain price of £39.99 and is presented in a lovely wooden empty cigar box. He bought three of them as well as a couple of lighters, he also signed up to C.Gars Plus and received 10% off his in store purchase so he was very happy. In the afternoon, Josh and I completed the Cuban cigar stock count. We disturbed one of my favourite regular customers. He was buying ahead of Christmas so he didn’t run out of cigars. He purchased 4 boxes of Regius Orchant Seleccion Hermoso 2023 and said we may see him before the new year!
On Saturday, I was joined by my regular Saturday crew Josh and Porscha. We picked the online orders and stocked the shelves, ready for another busy Monday!
I hope you have enjoyed this week’s goings on in Norfolk. Please make a visit to our store as you will get to see the magic happen first hand and meet all of our amazing staff.
So long for now
Oliver