A Day in the Life of a Retail Assistant #64 
Hi everyone! Another week has passed by and we’re now finally getting some British sunshine! We have had another great week here in Norfolk.
On Monday, I found myself in a different role! Instead of my usual order picking, I was booking on parcels, ready to be dispatched. As many of you know we have loads of orders from the weekend, so all departments are busy. Josh and Porscha were in charge of the shop and online order picking and they did a brilliant job. I helped out in between parcels to make sure there was a smooth flow of orders picked. I found it rather strange to spend most of my Monday sitting down!
On Tuesday, I was back in the shop with Ciaran, we spent the day picking our orders and replenishing the shelves after a busy Monday! The week before I made sure to order some extra stock in as the nicer weather tends to bring more customers and I am right, we have had plenty of customers having larger cigars. So Ciaran and I filled up the shelves and they are looking pretty good! In the afternoon, I spent some time filling up our Ardor pipes, they are beautiful works of art and a real joy to look at. While I was stocking up the pipes, I had a gentleman come in who had previously visited us in our previous shop in the village of Rollesby. He was amazed by our pipe room and the amount of choice we had to offer. He spent a lot of time deciding which pipe to have but settled for a Chacom Maigret Brown Sandblast 1201. He left very happy.
Thursday was my marketing day, I created an article for the C.Gars cigar library about a very common question we get in the shop – Does a dark wrapper mean it is a full strength cigar? To find out the answer you will have to read the article by clicking here. I also spent some time taking the pictures which relate to the article. I attended our fortnightly marketing, and even though I can’t discuss what was mentioned in those meetings, one thing I can say is keep an eye on our social media pages as we will have some different content coming soon. In the afternoon I was working on your till system to see if there is another way to make the till process quicker and easier. The worst part of coming to a shop is waiting in a queue to pay for your items, so if we can find a way to speed up the process then hopefully the queues won’t be so long. This will be a work in progress situation so for the moment please be patient with us.
On Friday I was back in the shop with Josh, however I was doing double duty as I was also needed in the packing department to help pack some of the orders. As well as helping out I did a full restock of our Cuban cigars and packs. In the afternoon it was the usual Cuban stock count, however we were interrupted by a customer who I haven’t seen for a very long time! He used to come in all the time, but he has been travelling a lot and hasn’t been able to find time to come in. It was great to see him and it looks like he will be going to our August cigar sampling event too! So if you are going to the event, make sure you say hello!
Saturday was incredibly busy, we had so many customers coming through the door, at one point the humidor was full of customers looking for their weekend smokes. It’s always great to see how much our shop grows year upon year and it keeps my job very interesting as there will always be questions that I would never expect. This Saturday Josh and I was joined by Ciaran – we picked our orders and then went to work stocking up the pipe tobacco shelves. We had a gentleman purchase one of our exclusive in store only cigar pick ‘n’ mix! You get to choose five cigars out of a selection of ten as well as a travel humidor, cutter and lighter and it’s a great price for £99.99. You can really save a lot of money by doing this, I would highly suggest having a look next time you come in.
I hope you have enjoyed this weeks blog and I hope to see you all in store very soon
So long for now
Oliver
