Avatar photo A Day in the Life of a Retail Assistant #73

Hi everyone! It’s been another busy week here in Norfolk, We have had plenty of familiar faces pop in.

On Monday, it was the usual crazy Monday, I spent plenty of time picking my online orders and then helped out the packing department. We were incredibly busy and I noticed a lot of people taking advantage of our Pipe sale! Currently we have loads of pipes reduced down, take a look and you may find your next favourite pipe! I also served a regular of mine who came in to purchase his usual Peruvian cigars. He has always enjoyed Peruvian tobacco but ever since the Mitchellero Peru was released, he has been visiting even more than usual!

Tuesday was my marketing day. Firstly I went out with Porscha to do some Halloween shopping! We always decorate the shop for Halloween and this year we got even more bits to scare you all! Afterwards I wrote an article for the C.Gars cigar library, all about the different ranges of Dunhill pipes which you can read here. I also spent the time to take two pictures and edit them too so you know exactly what pipe is from what range. Later on I spent some time creating the October Norfolk shop newsletter, as the 1st of October is national coffee day I decided to highlight our coffee machine in the newsletter, as well as other products.

On Wednesday, after the online order picking, I spent a lot of time in our New World Humidor, cleaning and stocking the shelves. I felt very productive as I was able to get even more cigars out on the shelf, meaning our lovely customers can have even more to choose from. I also served two young gentlemen who are becoming more regular these days, this time they came in to purchase a cigar I had mentioned to them previously – the Drew Estate Tabak Especial Toraja. They also decided to have a tin of the Drew Estate Acid Krush Morado Maduro between them, they left very happy and I look forward to seeing them again.

On Thursday, It was time for the New World stock count with humidor manager Billy. Somehow we had it all done in three and a half hours! We were amazed with ourselves but at the same time lost, as we never plan anything else for our day! So I decided to finish off my newsletters and get them proof read by marketing so they are all ready to be sent out. Luckily they were happy with what I had and they are all ready to go out on the 1st of October. 

On Friday, we were a little short staffed so numerous staff members had to do more roles. I was in the packing department as well as booking on the parcels to be sent out. As a team we got around the obstacle very well. In the afternoon, I luckily didn’t have to do the Cuban stock count as we decided to let Josh and Ciaran do it for a change. It will be a great learning experience for them and it lets me enjoy a Friday afternoon without the stress. In return I will be doing their online order pickings and serving the customers so they can fully focus on the count.

I hope you have enjoyed this week’s going on and I hope I get to see you all in store very soon!

So long for now

Oliver

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