Avatar photo A Day in the Life of a Retail Assistant #76

Hi everyone, it has been another busy week here in Norfolk, as always I have been doing a good variety of roles which has been fun!

On Monday, I was in the shop with Josh, we had the usual mountain of online orders to pick. I was also happy to see Porscha had returned from her holiday, she had been away for over 2 weeks and she came back with plenty of energy! The orders did take us a very long time to pick but we always get there in the end and somehow every order gets sent at the end of the day. Afterwards I went around the Cuban and New World humidors and stocked up as much as I could as well as ordered some more stock to come later in the week. 

Tuesday was my marketing day, I spent some time writing an article for the C.Gars Cigar Library, it was about bleeding your lighter. Did you know that a common issue with lighters is the gas chamber can fill up with oxygen causing a blockage? You can read more by clicking here. I also took some time to take some pictures, with the help of my new hand model Porscha. In the afternoon, I updated a very outdated article we had on our website from August 2017 (two years before I started). It is all of the Cuban editions of Orchant Seleccions. This was very difficult as I had to go through our archives to find images for each of them. Looking at the pictures in the past, I can see where as a company we have improved massively! As well as technology being much more advanced too. 

On Thursday, I was back in the shop with Josh. We picked plenty of orders and served some lovely customers. One gentleman wanted to get a gift for his friend who loves Cohiba, he has a slim budget but we were able to find the Siglo II, which he was happy with and then bought two Inka Secret Blend Blue Petit Corona for himself to enjoy. In between serving customers, I had to shuffle around our pipe room, we are preparing for a lot more Vauen pipes to be with us very soon, so we had to make space in our very full pipe room. I then created tags for all of our new pipes we put out, they are more time consuming than the old way of manually writing it, but they do look much better.

On Friday, I was helping out in the packing department. I picked orders, and helped pack them. It was actually quite an enjoyable experience, as usually I am juggling a few jobs throughout the day, however this time I had nothing to worry about other than pack orders, it was also quite nice to socialise with other workers who I don’t usually get to spend time with.

On Saturday, it was Josh, Porscha and myself, looking after the shop. We picked orders and stocked shelves, we also served four customers within the first half an hour of opening! It seemed like everyone was out early to get their cigars and tobacco. I served a regular customer (I should have asked if he would be ok with me naming him) who was bringing in a lovely gentleman who was getting married. We spoke for a long time all about different cigars, our events and who knows what but it is always lovely to spend time with any cigar smoker as you always have a lovely chat about something we all enjoy. In the end the gentleman went away with seven Regius Serie Limitada Petit Royales and an Alec Bradley Orchant Seleccion Skinny, which is one of my favourites!

I hope you enjoyed this week’s goings and I hope to see you all in Norfolk very soon!

So long for now

Oliver

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