A Day in the Life of a Retail Assistant #85 Hi everyone! I hope you are all excited for Christmas! I know I am! It has been incredibly busy in store and online, which is always good to see.
Monday was one of our most busy days! It was Josh and myself and we were picking online orders all day! It was good to see everyone getting their smokes in time for Christmas. We were also very busy in the shop! We served so many customers too, including our regular who treated himself to many cigars. He said it was to keep him going through until February as he was going away in January.
On Tuesday, I was back in the shop with Ciaran. Again we had many online orders to pick. We had a very strict deadline for our parcels to be sent out so we needed to work extra hard to make sure the packing department gets the orders to pack. We had plenty of customers come in again, and for a change there were lots of people wanting spirits. A popular choice was the Macallan Night on Earth which was reduced from £249.99 to £99.99, the customer couldn’t resist and bought two!
On Wednesday, I was back with Ciaran in the shop. The online orders slowed down slightly and so I was able to help out the packing department. I was packing what I could in between order picking and serving customers. I served a lovely gentleman who wanted to buy some cigar gifts for his clients. He wanted to spend no more than £40 per client and wanted a few cigars for his money. I showed him our 100 days until Christmas samplers which had been hugely popular! But he didn’t seem impressed. One of his clients mentioned a Cohiba Siglo III but that didn’t fit in the budget. I mentioned the Ramon Allones Gift Boxes and they are a full strength cigar in a beautiful box. He decided they would be good enough and purchased 3. We then kept talking about cigars and our favourite videos we had seen. You should check out the C.Gars youtube channel to see some brilliant content!
On Thursday, It was Josh and myself in the shop. We spent a lot of time picking our orders as it was the last dispatch date for the priority orders. Our regular from earlier came back in and looked around our new world humidor. I showed him the new Foundation Tabernacle Knight Commander, I explained how there are only 14 boxes of 12 cigars in the UK and so incredibly rare. He instantly wanted to purchased 2! I also served another regular gentleman who is well known amongst the staff. We all enjoy serving him, he purchased his cigars and then as a Christmas gift to myself he did a magic trick as he is an entertainer and magician. The trick was incredible! I would certainly book him if I had a wedding. Towards the end of the day, Josh and I found ourselves sitting down with no orders in front of us… For around 2 weeks now we have been picking orders non-stop and finally we sat down with all orders picked! We decided to stock up our Spirits shelves as they are looking a little worse for wear!
Friday was my first marketing day for a while. I had to focus massively on the shop newsletters. I hadn’t even looked at the newsletters but now I had to complete all six in one day. So I worked through them all and eventually got there in the end. Afterwards, Ciaran, Josh and I completed the Cuban stock count.
I hope you enjoyed this weeks goings on and I hope you all have a very merry Christmas and a happy New Year!
Oliver
