Archive: December 2023

Avatar photo A Day in the Life of a Retail Assistant #41

Hello everyone! I hope you had a great Christmas and are looking forward to a brilliant new year! I have enjoyed serving you this year and I look forward to seeing you all in the New Year sampling many more cigars and spirits. Talking of spirits, I have treated myself to a bottle of Stalla Dhu Glen Elgin Port Wood, a very fruity whisky and certainly packs a punch! What will you all be enjoying over the next few days?

Here in Norfolk it has been unbelievably busy with in store customers and online orders! This is the time of the year when relatives and friends of our regular customers come in to treat them to a cigar or accessory. This is where our customer service is really high quality as I am able to usually tell what my regular customer enjoy in a cigar and can suggest something similar yet different or point the relative/friend in the direction of the customers usual smoke. A very popular cigar this year was the Regius Orchant Seleccion 2023 Peru Robusto. I would say it is the epiphany of Peruvian tobacco!

We have also been able to enjoy the release of the Davidoff Year of the Dragon 2024, which is a very large cigar to say the least! The box is incredible as it resembles a dragon’s head! Plasencia have also released the Alma Fuerte Colorado Claro Robustus II which has been received well as well as the Cosecha 151 La Musica of which I have been so excited for since we heard the news from Plasencia!

I am not usually one for drinking cream liqueur, however, we had the chance to sample a very tasty cream liqueur from Spirit of Yorkshire and it is unbelievable! The best cream liqueur I have ever tasted. If you ever come to the Norfolk shop make sure you ask for some as it is that good! It will make you buy a bottle!

We are expecting a great 2024 here at Turmeaus and I hope you are all a part of it. You will continue to see new changes in our store starting on the 3rd with a new person starting called Ciaran. He is new to the world of cigars (just like myself 4 years ago) so please welcome him and be patient as it is incredibly difficult to learn about all the different brands of cigars as well as how to smoke a pipe and all of the different accessories. But don’t worry he will be trained up to our high standards.

Remember we are open until the 30th of December, afterwards we close and won’t reopen until the 3rd of January. I look forward to seeing you all in 2024 and I hope it is a great year for you all!

So long for now
Oliver

Avatar photo A Day in the Life of a Retail Assistant #40

Hello everyone! I hope you are all doing well! I haven’t posted in a while, we have been so busy in store and online! So much so that I haven’t had a chance to sit down! So what’s been going on in the Norfolk store?

We have had plenty of customers treating themselves to the highly enjoyable Por Larranaga 47, we have almost finished our allocation in Norfolk! But fear not, I will contact the rest of our stores to see if they have any left.
Our Christmas raffle is doing incredibly well! We have had so many people buy as many tickets as possible! And I can’t blame them as the contents include a Colibri Pacific pipe lighter, a bottle of the Dominique London Privee Liberation Cognac, a bag of Cuban coffee and more great surprises! The winner will be announced on Friday, so you need to act fast if you want to enter.

I have been incredibly busy making two months worth of New World Subscription boxes. The December box was certainly special as it came with a Christmas cracker that I know you would all enjoy! The January Subscription box is extra special as I have been able to get a hold of cigars that are yet to be released in the UK! I have always said being a subscriber has its benefits and one of them is being able to get cigars before anyone else! I hope my loyal subscribers thoroughly enjoy them.
Of course I have been keeping up to date with the C.Gars cigar library. I have made a couple about gift ideas as after all it is the time for gift giving. Some people who are not educated in cigars love to buy for their cigar smoking companion, but don’t know what to purchase; that’s where my articles come in handy – you can look at them here.

In the shop I have had plenty of people looking for gifts too and luckily I made a display which showcases our spirit miniature gift pack (I made it look Christmassy of course), which has been a hit! I have had to keep stocking the table like there’s no tomorrow! Our Christmas samplers have also been a massive hit in store and online! With lots of customers opting for the Winter Wonderland Christmas Gift Sampler and I can see why… Five lovely cigars, a cutter and a few chocolates – it is everything you need in a beautiful gift box!

We have had plenty of our regulars coming in and stocking up, ready for Christmas including Tony who filled his humidor to the brim with a box of Alec Bradley Orchant Seleccion Shortys, a box of Mitchellero Torcedors, a Don Pepin Garcia Blue Label Invictos Robusto, a Liga Privada no.9 Flying Pig and a tin of Liga Privada T52 Coronets. I’m sure he will be having a very Merry Christmas indeed! We have had many customers continue to enjoy the Mitchellero range and the latest Peru additions are a real hit! We have recently received stock of the new Regius Orchant Seleccion 2023 Nicaragua edition. These cigars are released each year with extra age which continues to be a popular blend.

The Savinelli St Nicholas 2023 pipes have proved very popular with our customers and this has left only a few left in our store! The perfect pairing for this range of pipe? Well the Gawith Hoggarth Seasonal Reserve obviously, it is one of my favourite blends and you should try it when you can.

One of my favourite customers partner came in and wanted to treat him to a lighter but wasn’t sure as he has a particular style. I instantly knew what he wanted as this customer and myself have chatted often to the point that we see each other outside of Turmeaus to enjoy a smoke or two. I recommended the Vertigo by Lotus Condor Pipe Lighter which comes with pipe tools inside (always handy) and it was a matte black which suited his style. I received feedback to say he loved it and it’s exactly what he was looking for. I always love receiving positive feedback from our customers!

So that is a summary of what has been going on in Norfolk. As always I’m available to be at your service or just a general chat.
So long for now
Oliver