Avatar photo A Day in the Life of a Retail Assistant #18

Hi everyone, I hope you’ve been enjoying the sun with a lovely cigar, we’ve been enjoying the release of the new limited edition Davidoff Millennium Lancero and what an amazing stick it is! 

So bank holiday Mondays are always crazy for online pickings as it’s the usual amount we get on Mondays but there’s only me available to pick them! So this bank holiday Monday we opened the shop at 12 and almost immediately our first customer came in, a lovely gentleman who came in on the Saturday before, he treated himself to a Corn cob pipe and a Rattrays tobacco pouch. When he left I was able to start printing orders, however I clicked print and then the second customer came in, I’d never known anything like it on a bank holiday. They were a lovely couple who had been in before, they both enjoyed our open bottles of whisky and rum which are available for sampling and eventually chose a bottle of Nikka Days and Diplomatico to go home with as well as a good selection of cigars. Whilst I was serving them a third customer came in, luckily I had Hayley, our customer care manager available to help serve him whilst I was busy with my customers. By the time I had finished serving customers it was 1.30pm and I hadn’t started picking orders! I swiftly started organising through and away I went picking as many orders as I could. I was able to do most of them by the time we closed at 5pm

Wednesday began with the usual pickings, I have noticed since I mentioned the Alec Bradley Project 40 Maduro being one of my favourite cigars they have been flying off the shelves so I hope you guys are enjoying it too? I spent the afternoon organising the June cigar subscription. I always try to find the best cigars for everyone to try as I like to experiment with different brands and different blends that those brands provide. I like to pass my passion on to my subscribers and customers alike. The June subscription box also includes an incredible gift included of which will help any cigar beginner as well as the connoisseur.

On Thursday I spend a lot of time on my article on the C.Gars cigar library, This time I was asked by out marketing department to create one for pipe smokers as they wanted to put out more pipe content which you will see in our newsletters, I hope you have all signed up for those as they have great deals as well as information! I decided to write about the history of Churchwarden pipes and how big they were in history, you can read about it here

On Friday I had the pleasure of serving two of my favourite customers, who I hadn’t seen for ages! They we’re getting some cigars for their sons birthday (another favourite customer of mine) and they went away with some cigars that they know he liked as well as a Rocky Patel Disciple Robusto (of which I knew he wanted to try) and as I knew it was for him I included an empty cigar box so it would be packaged nicely too.

As always on a Friday the afternoon was filled with Cuban stock take to keep on top of our Cuban inventory as the supply issues with these cigars is still ongoing and we like to ensure we can provide you with as many of your favourite smokes as possible

I hope you’ve all enjoyed this weeks blog and I will see you all again soon

So long for now


1 thought on “A Day in the Life of a Retail Assistant #18”

  1. Very much enjoy your weekly updates, Oliver. More about pipes, tobacco and pipe-smoking would be welcome.

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