Avatar photo A Day in the Life of a Retail Assistant #30

Hi Everyone, another busy week has gone by and I have been kept on my toes with some interesting customers.

Monday was the usual with plenty of online orders keeping myself and Sharon busy for most of the day. I have noticed recently that the Dunbarton cigars are extremely popular with many of our online customers, we have been getting through boxes like there’s no tomorrow! Luckily we have plenty of stock to keep everyone happy! In the afternoon  I began researching for my upcoming article in the C.Gars cigar library. After careful consideration, I chose to focus on Rocky Patel, a fascinating individual with a wealth of information to share. As it turns out, my instincts were spot on!

On Tuesday after my order pickings, I took and edited some pictures to accompany my Rocky Patel article and began writing. By the afternoon I finished writing my article which you can read here. I had a nice gentleman come in who wanted a very special cigar for a big event. I suggested a Davidoff Limited Edition Nicaragua 10th Anniversary Gran Toro as it contains many different flavours and is a new release from Davidoff which means they may not be around for long. We also had a gentleman who had been to our store in Tenerife, unfortunately I haven’t had the opportunity to go out there but he reassured me that it was a beautiful store with an amazing sampling lounge.

On Thursday myself and Billy had to do a stock take on our New World cigars. This is a very difficult task and is only getting harder with many new cigar brands coming in almost daily! Like Chateau Diadem Conviction, a beautiful-looking cigar in a stunning box. They have been very popular since we started stocking them, with many customers coming back for more! Afterwards, I served a group of gentlemen who were having a get-together this weekend and wanted a few cigars to go with them. One of them had been in before but the rest didn’t so needed a lot of guidance which I’m happy to oblige. In the end, they all had a Regius Serie Limitada and decided to sample our award-winning Stalla Dhu Whiskies, they decided on the new Glen Elgin 11-Year-Old Madeira Finish Cask Strength.

Friday morning we had Ben learning how to serve customers in the shop. He began by doing my online order pickings which he picked up extremely well. Once they were done, Sharon taught him how to serve our customers and even had him shadow us when we were with them. While Sharon was teaching Ben I created September’s New World Cigar Subscription and it is a good one! I have also included a little gift which I’m sure will hit the mark ;).

In the afternoon I and Sharon did our usual Cuban stock take, however, we have a new arrival of the Montecristo Wide Edmundo! The brand now has its fourth cigar named Edmundo, succeeding the original launched in 2004.

On Saturday I was joined in the shop with Sarah and Evie, together we did all of the Saturday pickings and then had the daunting task of checking all of the pricing of the pipes in our pipe room! If you have never been to the Norfolk shop (why haven’t you?), you won’t have seen the amount of pipes we have out on display, there are loads out for you to see and even more in their boxes on shelves! It really is like the wand shop from Harry Potter!

Once we completed that we had a well earned cup of coffee and carried on picking our orders.

I hope you enjoyed this weeks goings on and I hope to see you all in the Norfolk shop soon!

So long for now


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