A Week in the Life of a Retail Assistant #4 
Hope you all have had a great week, Halloween is now over so we are getting close to CHRISTMASSSSS!!! Monday was a very busy day, there were lots of online orders which kept us all very busy. The marketing team and myself were included in a meeting with Roy and Anthony of Davidoff, discussing our future marketing plans, we’ve got some great deals coming your way, watch this space! We also had a costume competition with all the staff, we took a great photo of some of the staff and our winner was Lisa (the person on the left) who got to take home a bottle of Dead Man’s Fingers.
On Tuesday the Halloween decorations went away and in came Christmas! I spent my day booking on parcels and editing the leaflet that will eventually go in your December subs. The leaflets are a very delicate thing to edit as it has a lot of elements to it. We had a disaster in the afternoon when the Royal Mail software broke down and didn’t start working until the next morning so we decided to send out all the next day orders with a courier who we know can still deliver next day, it costs the company more money but customer service is the most important thing to us and we didn’t want anything to stop you from getting your cigars.
On Wednesday I had to help out with booking on again as we had to catch up from the break down, today is a sad day as Georgina is leaving us. She was our humidor manager and had brilliant cigar knowledge. She taught me lots about the way cigars are made and the blends, we did get to have a lovely takeaway as a goodbye treat. I have also been challenged to sell as many Nikka Days and Diplomatico Reserva Exclusiva possible, I haven’t tried the Diplomatico yet but the Nikka Days is very nice indeed, no burn and some nice floral notes, I’m not a fan of Japanese whisky however this one may start to turn me towards them a little bit. In the afternoon I took a few pictures of the cigar subscriptions so look out on the C.Gars Facebook page for those and don’t forget to subscribe!
Thursday began with showing Sarah how to clean the humidifiers in the humidors, these have to be cleaned every week so having our apprentice know how to do them helps me out so I can concentrate on other tasks. After the humidifiers I wrote next week’s article so It’s ready to go as I go on holiday from Thursday next week! The article is on Glengoyne as we have a special promotion on the 12 year old and I must say it is an incredible whisky, I had never tried a Glengoyne but there was little burn and very soothing when drinking, definitely a must have in the collection. Whilst I was writing that Sarah started stocking up the shop, we have Mitchell Orchant visiting on Monday so we need the shop looking as perfect as usual, he is very proud of our shops as am I. We have recently received stock of a lot of Plasencia, Davidoff, Avo and Camacho cigars so we are working on putting some great deals together for our customers to take advantage of.
Friday consisted of picking many orders and then moving the Davidoff stock into the Cuban humidor and making a nice Davidoff wall so now if you want your Davidoff cigars we will take you to the Cuban room and you could have a cheeky purchase Cuban cigar at the same time 😉
I hope you enjoyed my blog and if you have any questions or need any advice please email me at [email protected]
So long for now
Oliver
