Archive: July 2023

Hello everyone, it has been a busy week here in Norfolk. We have had a lot of customers visiting us, and we also have a variety of new cigars available.

On Monday it was a particularly busy day both in-store and online, with several orders coming my way. I was managing the store on my own that day, so I requested assistance from Lisa and Shanel to help me with fulfilling my orders. Working together, we managed to complete them with time to spare

I also had my regular customers coming in to get their usual cigars, later in the afternoon I had one gentleman come in who was celebrating and wanted to treat himself to a nice whisky to add to his collection. After much thinking, he decided to purchase three different Glenglassaugh expressions – The 12-year-old, Portsoy and Sandend. He had never tried any of them before so decided to go head first and try three different ones.

Sharon was back with me on Tuesday and so it was much calmer. After my morning pickings, I started researching for my next article, I thought back to the day prior with the gentleman who bought three bottles and it made me wonder if whisky could go off. I know you can keep an unopened bottle for many years but one that has been opened I wasn’t so sure. In between my research, I noticed we had yet more cigars come in! 

It seems like every week we have a new brand come available, this time it was new releases from Caldwell – The King is Dead – they are available in 3 different vitolas: Manzanita which is a Petit Corona, The Last Payday which is a Torpedo and Premier which is a Robusto. All of these are available in-store and online with an introductory offer so get yours here. 

On Wednesday I was without Sharon for the morning so again I enlisted the help of Lisa to help me with picking, which she did brilliantly! For the rest of the day, I finished all of the shop’s newsletters ready for them all to go out to our loyal subscribers. 

On Thursday after picking orders me and Sharon re-arranged the humidors to incorporate our new stock and I have to say it looks much smarter now. We also had a gentleman who wanted some cigars for his stag party so I suggested a box of Mitchellero Robusto – A great size cigar for a great price with amazing flavours!

It’s Friday! And after my usual pickings, I spent the rest of my time writing my article about whisky going off which you can read here. In the afternoon me and Sharon had our usual Cuban stock take which seems to be effortless these days!

I hope you enjoy what’s going on in our Norfolk store and I hope you can all stop by soon!

So long for now,

Oliver 🙂

Hi everyone! This week has been a little bit different than usual and quite interesting to say the least.

On Monday as well as the usual high number of online order pickings to do, me and Sharon helped the packing team as we were a member down for the day – We managed to get all online orders picked and even between us helped to pack over 100 packages! It was a nice change to work with the packing team and be able to lend a hand.

First thing Tuesday morning, I walked into the packing department ready to help out again and there were no orders left – Just goes to show how great of a team we really are! So once I finished my pickings I made a start on my monthly shop newsletters, even though they are a new job to me, I am enjoying them and feel confident working on them. In between newsletters I have also finished writing and taking pictures for my latest article about Cedar in the cigar industry, it’s an interesting read – check it out here. We had one of our regulars come in who was looking for a nice bottle of whisky for his father – He took advantage of our sale on the Macallan A Night on Earth, which has been reduced from £249 to just £99.99! A real bargain and if you know Macallan whisky you know it will be a good one – and if you don’t know Macallan it’s the perfect time to be introduced!

On Thursday it was mine and Billy’s fortnightly stock take of the New World humidor, this one was interesting as we have had a lot of new cigars come in since our last one and we kept getting side tracked by looking at all of these new ranges we have to offer. I’m particularly interested in the Silencio range as they are a range that you can get in the U.S too! We really knuckled down and with the help of Sharon (who also served all customers that day to let us get on) we completed it by 2pm! After the stock take I started taking photos for more newsletters. Due to being busy with stock take, Sharon served all of our customers.

Friday came along so quickly! After my morning pickings we had Ben come to learn how to work in the shop, he currently works on deliveries and our pipe tobacco samplers but he wants to broaden his work load and both me and Sharon are happy to train anyone. Ben also works on Saturdays but he’s always been working behind the scenes, doing the behind the scenes work, so you’ll soon see Ben in the shop, come on in and say hello! Later on in the day I had a gentleman who purchased all of our Davidoff Escurio range! As well as a box of Mitchellero Novellini! They have been really popular as we sold 3 boxes today! In the afternoon me and Sharon completed our usual Cuban stock take.

On Saturday I had the company of Evie, who helped out with pickings and doing some customer care with our Customer care manager Hayley. I used this day to stock up shelves fully and train up Ben and Evie with dealing with customers in store.

I hope you enjoyed this weeks blog

So long for now

Oliver 🙂

Hi everyone, another busy and joyous week here in Norfolk! Some of our regulars have come in numerous times enjoying the lovely weather with their cigars. Sharon was off on her holiday all week, so everyone has had the privilege of being served by myself.

Monday was a challenging day as I came in to a mountain of online orders to be picked! I didn’t think I would get it done but with the help of our amazing team, they helped me get them all picked with time to spare which was amazing and I certainly appreciated it. I also had a group of gentlemen who were relatively new to cigars and wanted to try something new, I suggested the Regius Serie Limitada as they tend to be sweeter than your average cigar. Whilst looking around the humidor they spotted the Alec Bradley Filthy Hooligan 2023 – being new to cigars they had never seen a barber pole cigar before so I explained about how the wrappers intertwine creating some incredible flavours that you don’t find in your typical cigar! They were interested but alas they tried the Regius this time but who knows – when they come back they may give it a go!

Tuesday was much calmer for me with online orders (thankfully). Still plenty of orders to pick but I was able to manage it. Also one of our regulars, Tony came in to treat himself to an after work cigar! He gave me his budget and said choose anything for him (always a favourite request of mine). I treated him to a Charter Oak Lonsdale as we have been doing a lot of training on the Foundation Cigars brand and it’s only fair that he gets to try them too! I can’t wait to see what he thinks as they are incredible cigars. I also created an article which was sent to me from Raluca who is the manager of out Liverpool store, you can read that here.

Thursday was another busy day with online orders, in the middle of my pickings Tony came in again! He has recently been trying the Rocky Patel portfolio and really enjoying all of them, he has said his favourite so far is the beautiful Sixty Robusto but this time he just purchased a Mitchellero Peru Robusto Extra as well as a Boveda pack which is something I had suggested to him to begin with. Boveda packs are so easy to use and are much better than using a humidification solution, I would really suggest it to anyone who has a humidor. I also started creating the leaflets for the August cigar subscription, this one is an incredible box filled with the perfect cigars for summer. Make sure you get yours here!

Friday began with a massive amount of online orders to be picked! I have noticed with the weather being nicer our customers are treating themselves to larger cigars and one of the most popular is the Charatan Churchill. A lovely light to medium cigar with notes of rich earthiness and subtle spice – great for a summer’s day. At around midday I had another set of my newly regular customers come in, both are discovering the world of cigars and can’t get enough! One of the gentlemen enjoyed the Alec Bradley Orchant seleccion so much that he keeps coming back for more! But he also wanted something a bit different so he went for the Regius Connecticut Corona which is a nice smooth cigar but with enough complexity to make it enjoyable. The other gentleman with him also treated himself to a Cigarism Jet Flame Lighter with a Punch cut. As you all know I can’t get enough of Cigarism products and our customers are getting there too.

On Saturday I had Courtney in the shop with me and Evie. Courtney is getting a lot better with our customers and getting to the point where I can trust her alone in the shop. Evie is still in training so I spent some time with her teaching her about New World cigars and the different flavour notes you get from different countries and regions. Evie has been tasked to create content for the C.Gars TikTok page so get over there when you can to see what she has created. 

I hope you enjoyed this weeks goings on and I hope to see you all again soon.

So long for now

Oliver