Archive: October 2023

Hi Everyone,

It’s time for another blog of what’s going on in store! Boy have I been a busy bee, but never too busy to welcome you into our Norfolk store.

On Monday I was joined in the shop by Courtney, she is now working Mondays and Tuesdays with me and it has been a pleasure having her join me! On Monday we worked together to pick many online orders, you can tell it’s getting close to Christmas as we’re having more orders daily. Once we completed our morning pickings, Courtney quickly moved onto stocking and pricing up the Cuban humidor, meanwhile I began researching my next article for the C.Gars cigar Library. 

On Tuesday, once I completed my online orders I wrote my article. This one was a little different, it was about 6 full strength cigars to try which you can read here. Once I had completed that it was time to create newsletters for all of our stores about what is going on in each store. Once I had completed them I began preparing the December New World cigar subscription. I always enjoy making these as it means I get to be creative about the different cigars I put inside, and I always try to find one that people may have not tried before. This month I have put in an added bonus – after all it is Christmas!

On Thursday I was joined by Sarah, who many of you would have seen before. You will see Sarah a lot more on Wednesday, Thursday and Friday as that is when she will join me! I spent plenty of time with her training her on cash handling as well as general shop rules. I also finished doing the Norfolk shop newsletter which gives you all a little introduction to Sarah and Courtney. 

On Friday I finished preparing the subscription leaflets and letters ready to be sent out in Decembers subscription. I also got to serve one of our regulars Tony! He recently bought an Arturo Fuente Magnum Rosado No. 52 and said it was really good. As many of you will know you can only purchase Arturo Fuente cigars in store but each store has different stock so sometimes we won’t have what you want, but don’t worry, if you’re able to come back to the store in a few days we can certainly order it in from another store ready for you to purchase. That is exactly what Tony did and he certainly appreciated it. Later on I created an article on the Cigar Library all about the release of the latest regional release from Habanos – The Por Larranaga 47! It is limited to 1,500 boxes in the UK only! To celebrate we are having an event on the 1st of November where you will get to sample this incredible Churchill sized cigar as well as receive a gift pack to remember to night! Click here to get your tickets now!

On Saturday, I spent my time fully stocking and cleaning our humidors. This is a regular task that must be done as everyone loves walking into our humidors and appreciating the view as well as the aromas contained inside. I also picked orders to give ourselves a head start for Monday

I hope you enjoyed this weeks going on and I hope to see you all in store soon.

So long for now

Oliver

Hi everyone, I’m back again with another weekly blog! I hope you enjoy reading what I get up to on a weekly basis, after all there’s never a dull day when working at Turmeaus!

On Monday, we had plenty of online orders to keep us all busy for the whole day! But we couldn’t stop there as our shop was also extremely busy! Firstly I had a customer who enjoyed a Mitchellero Peru Petit Robusto, as he was going on holiday he decided he needed some longer smokes so decided to go for a box of Toros instead! Quite an upgrade but I’m sure he will enjoy them. I then had someone who wanted cigars for his friends wedding but didn’t want to spend much as they don’t smoke regularly – That’s where a box of Mitchellero Robusto comes in handy! A great size cigar for a bargain price… and they’re a great smoke too! There was also a gentleman who had seen the Youtube short of me talking about my favourite cigar (The Alec Bradley Orchant Seleccion Skinny) on the C.Gars channel and wanted to try one for himself, he trusted my judgement so much that he purchased a whole box! 

On Tuesday I concentrated on researching and writing my article for the C.Gars Cigar Library, it was all about the benefits of enjoying cigars, which you can read here. I’m tired of people saying how smoking is a bad habit so I decided to explain why it can be good for you! We also received the delivery of the new limited edition from Davidoff – the Aniversario No. 1! We have been excited to see these incredible Double Coronas which i’m sure will be an amazing smoke to brighten your day! 

Wednesday was my usual day off but I surprised many of my colleagues by popping into the shop, not as an employee but as a customer! I took my wife into the store as she wanted to get her cousin a couple of cigars as a wedding gift. She always wanted to see where I worked but has never had the opportunity to. She was amazed with all the spirits and pipes we had! In the end we purchased a Mitchellero Peru Robusto Extra and an Inka Red Cristales.

 

On Thursday I spent some time in both humidors giving them a bit of a clean and a stock up. Everyone underestimates this part of the job and how time consuming it can be, after all we are handling an expensive premium product that we must have the utmost respect for. Afterwards I was requested to create a cigar sampler, I decided to choose cigars that you don’t see too often to try to get the name out there and put it alongside a popular yet similar cigar. It’s called the Savour the Flavour sampler and it includes the Eiroa First 20 years Prensado, CLE Signature Robusto and the ever so popular Aladino Corojo Corona! There is only 10 of these in stock and once they’re gone it won’t be coming back so click here to get yours now!

 

 

On Friday, after the usual order picking I started creating more Youtube short videos for our content creator Lewis to put on Youtube! In the afternoon, it was the usual stock take but this time I was doing it with Courtney who you will see a lot more of soon! This was her first time counting the Cuban cigars but she did a good job and now she will be part of the weekly rotation.

On Saturday we received delivery of some walkie talkies! (Boys and their toys ). You will see us using these a lot more to help fast track our operations and help your in store experience be as smooth as possible! I also spent more time stocking up the shop to get as many products available for you all to see!

I hope you have enjoyed this week’s blog and I hope to see you all in store very soon!

So long for now

Oliver

Good morning everyone, my apologies for my recent absence. I’ve been on a break, and this blog post will be a little different. It’s a compilation of the highlights of events at the Norfolk store on the days that I was present.

As always I have been writing articles for the C.Gars cigar library. Since my last blog, I have written about My Father Cigars, Our new LCDH store and Puffin Rooms in Edinburgh, and The Mash Tun in Aberlour which is an amazing whisky bar! And this week I wrote about what to do if you have an over-humidified cigar. You can view all of these articles and more here.

We have also had a full building stock take which we do every quarter on top of the usual stock takes I talk about. Stock takes used to take everyone a few days to complete but recently we have been completing them in less than a day! It all comes down to teamwork and seeing who needs help the most.

I have also created November’s New World Subscription box which is worth over £111 but all you pay is £74.99! A massive bargain if you ask me so click here to purchase yours today!

In the Norfolk shop, we have also created a raffle to win a Christmas hamper worth over £200! It is £1 a ticket so next time you are in Norfolk pop in just to get your ticket!

Sharon spent a lot of time organising and decorating the shop for Halloween! And it looks incredible! The best it has looked since I have worked here! Sharon will be leaving us soon to join the Royal Mail team, where she will be booking parcels for online orders. I’m thrilled to announce that Sharon is expecting her first child! Many of the regulars will already know this but others will not so I hope everyone reading will congratulate her and maybe have a glass of whisky to celebrate for her! She will be leaving us around the New Year for her maternity leave so you will all see some newer faces in the shop as we are having a shuffle behind the scenes to cover her. You may notice that Courtney, Sarah, and Evie will be assisting you more frequently. Rest assured that Sharon and I have trained them to maintain the highest level of service for you. However, they are still in the learning phase, so we kindly ask for your patience.

Finally and most importantly, who has been in the shop? We have had plenty of customers purchasing a vast array of products. It was only yesterday that a regular customer purchased a Vauen Auenland pipe for his mother’s birthday. He explained that she had a rustic shed where she displays her pipes which matches that style, so that was the perfect pipe! We also had a regular, Tony come in numerous times. He is always an entertaining customer as sometimes he can’t choose between a few cigars, so I always get the final decision and wait until next time to see if he is happy with it.

So that’s three weeks’ worth of what is going on in the Norfolk store condensed down but I hope to see you all again soon and I will be back with my regular weekly updates.

So long for now,
Oliver