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Avatar photo A Day in the Life of a Retail Assistant #49

Hi everyone, I hope you are enjoying your long bank holiday weekend! We are still here serving you all of your cigar and whisky needs! I had a very interesting week to say the least!

On Monday it was business as usual with online orders, plenty of pickings to keep us all busy. However, I am now involved in our marketing meetings which are also Monday mornings. In these meetings the marketing team and myself discuss our plans going forward, what products to promote and any special offers we can do in store and online etc. The discussions were long but in the end we had about 5 new ideas to put into place in the shop, one of which is something I am very excited about… We are getting a coffee machine! The idea behind it is to make you all a coffee and we can just talk about different cigars while in a comfortable environment, enjoying a coffee. When you come into the Norfolk store I hope you all enjoy a coffee with us! Another exciting idea that came out of the meeting was an idea to have a raffle to win a free event ticket to those who are subscribed to the monthly shop newsletter and spend over £50 in store! It’s another great way to socialise with people who have the same thing in common with you… Cigars!

On Tuesday, I spent the day working on my monthly shop newsletters. It really sounds like they have a great time in their stores so I really recommend going to see them all if you can! (Norfolk store is the best though). Once I completed them I created a new article for the C.Gars cigar library. It’s about a very underrated Cuban brand that I think everyone should try, Saint Luis Rey. You can read that article here. Later on I also took pictures of the cigars of the month for August. Our humidor manager Billy decides which cigars to use each month and this month they are two great smokes, the Cuban is the Partagas Serie E No. 2 and the New world is the Tabernacle David

Thursday was a vastly different day! We had a quarterly stock count, this means everyone who works here is given a certain amount to count. As always I count the cigars, my team consisted of Josh, Ciaran and Katie, the latter mainly works behind the scenes with the online orders. Josh and I counted the New World room whilst Katie and Ciaran counted the Cuban room and thankfully we got everything done within the day! But counting cigars is certainly draining!

Good Friday means opening at midday so we all get to have a lie in! Myself, Ciaran and Sarah concentrated on picking all of the orders and packing them ready for booking on. Plenty of our online customers enjoyed our special easter sampler competitions and good luck to those that entered. I served 2 great gentlemen who travelled from Leicester to visit, they had previously visited our store on St James’s street and wanted to visit Norfolk too. They treated themselves to some great cigars including the Mitchellero Robusto, of which they had heard of but never tried. 

On Saturday again we concentrated on the online orders, we picked as many orders as we could and while some were packed, I booked them on the Royal Mail system, ready for them to be picked up on Tuesday. I also spent time organising the shop ready for a busy bank holiday Monday!

I hope you have enjoyed this weeks blog and I look forward to seeing you all in store very soon!

So long for now 


Avatar photo A Day in the Life of a Retail Assistant #48

Hi everyone, I hope you are all well and enjoyed St Patrick’s day! We are now all getting ready for Easter and the shop is only getting better, with new decorations and displays coming thick and fast.

Over the weekend we made some lovely shisha pipe displays to showcase everything we do. We are also working on a perfect humidor sampler so watch this space! 

On Monday it was the usual business of picking a lot of online orders, myself and Porscha worked extremely hard to get these done by midday as I really wanted to get the Easter decorations out in the shop. We started taking down the St Patrick’s Day decorations and immediately set to work putting up Easter decorations. We have gone for a bit of a chocolate theme by putting our chocolate scented snuff and chocolate chip flavoured incense sticks (I have even bought an incense burner for the shop so we can all have a smell). 

On Tuesday I had training to become a Fire Marshal! From 9am until around 2PM, myself and a few of my colleagues were learning everything we needed to know about evacuation procedures and the different types of fire extinguishers. It’s safe to say we all passed and are now fully trained Fire Marshals! Later on that afternoon, we rearranged the shop’s alcohol bottles to make a nicer display and altered the pipe room to put more Vauen pipes out as we will very soon have more delivered.

Wednesday came around really fast! I spent my time in the office starting shop newsletters for all of our stores as well as our own, these take a surprisingly long amount of time to complete. I also spent some time creating a new article for the C.Gars cigar library, this time it was all about nicotine pouches, I spent my time researching and taking the pictures for the article and it was very interesting to find out more about them. You can read all about it here. In the afternoon we had some Davidoff training with Anthony, former manager of Turmeaus in Norfolk but now he is an ambassador for Davidoff. He went through all of their different ranges as well as brands that Davidoff worked with including Plasencia, Camacho and Cusano. He really is a wealth of knowledge and has taught us a lot about how to sell Davidoff cigars to the public.

Thursday was a different day for Ciaran and I. Ciaran spent the day in the packing department, learning how to package up all of our different products ready to be sent out in the post, it’s safe to say he did brilliantly! Meanwhile, I was having a refresher on how to book them onto the Royal Mail system. I used to do it often a couple of years ago. However, as it had been a while, I needed to know if things had changed and for the most part they hadn’t, which is good! So I took advantage and learned how to book a parcel with the other couriers we use and they were much more difficult but I certainly got there in the end!

On Friday I did a lot more work on the shop newsletters as well as helping stock up the cigars ready for the weekend. In the afternoon I completed the Cuban stock take with Josh, it is always good for him to do it with me, so he can learn exactly where the products are and how to say their names properly!

I hope you enjoy my weekly blogs and I hope to see you all in store really soon.

So long for now


Avatar photo A Day in the Life of a Retail Assistant #47

Hi Everyone! I hope you have been enjoying the beginning of March. We have had another new person start with us! His name is Josh and he is in fact a customer with us! He loves the place so much that he got a job with us! Make sure you say hello when you see him!

On Monday, myself and Porscha had plenty of online orders to pick to keep us busy! Once I had finished mine I helped out packing orders ready to be sent out, this has become a regular task for me now, in the meanwhile we had a lovely lady who wanted to start pipe smoking so Porscha suggested the beginners pipe tobacco and accessories lucky dip sampler. It really has everything you need to start pipe smoking. All she needed was a lighter of which I suggested an Honest Penryn pipe lighter, the angle helps aim the flame on the pipe better, making it easier to start smoking.

On Tuesday we had plenty of customers coming in for whisky! Firstly we had a family looking for a couple of bottles of anything around 12 year old. I suggested the Loch Lomand 14 year old as well as the Laphroaig 10 year old cask strength. Two very different whiskies but as I say, “variety is the spice of life”. Afterwards another gentleman came in and wanted to sample the Stalla Dhu range, he eventually settled on the Stalla Dhu Single Cask Saorsa. The fruity flavours and peppery kick really suited him. I also spent some time writing my article for the C.Gars cigar library, it’s all about CLE Cigars and the rich history behind them. Click here to view it.

On Wednesday, we were joined by our new starter Josh. Like i said at the beginning he was a customer here so has a basic grasp of cigars already! But there is always more to learn. He certainly is a character and great to talk to already, he has fitted in well and is already confident in talking to customers. I spent my time with him picking orders and giving him the basics of Cuban cigars and the history behind them. Josh prefers New World cigars so for him learning about Cubans was completely new.

On Thursday, Ciaran spent a lot of time with Josh, going through pickings as well as accessories. Meanwhile I was creating April’s C.Gars New World Subscription which is a beauty! This time I have included a cigar that hasn’t been on the UK market for very long as well as a nice gift! You always get a great bargain with a subscription as well as get to try something new. We had a customer who was initially being served by Ciaran, he wanted many different tins of snuff, while Ciaran was getting the snuff from the stock room, Josh started talking to the customer about spirits and we found out the customer was a gin drinker. I immediately got him to sample the Foragers Gin we have in house. He took a liking to the Black Label and purchased himself a bottle! This also helped Josh as he isn’t a gin drinker but now he knows what to do when faced with someone who only likes gin.

On Friday, I got Josh to pick the majority of pickings whilst I concentrated on stocking the shop with Ciaran. Ciaran ran through different scenarios with Josh and what to do, as Ciaran only started with us in January it was great to see and also helpful as what he considers a difficult situation I have been dealing with for years with no problem, so it was helpful for Ciaran to go through these things with Josh. In the afternoon it was the usual Cuban stock take but this time I did it with Josh so he got a feel for doing stock counts.

I hope you enjoyed this weeks going’s on in the Norfolk shop, I won’t be in now until Thursday as it is my birthday on Tuesday. The other members of staff will accept any late presents from you all 😉

So long for now

Avatar photo A Day in the Life of a Retail Assistant #46

Hi everyone, another week has passed in one of my favourite places to be, but what has been going on?

On Monday, we had loads of pickings! A lot more than I had expected! Myself and Sarah worked through these and then immediately helped out the packing team to keep up with the demand! Later on I served a few gentlemen who really wanted to treat themselves to some nice cigars that come in a lovely cigar box. They chose the Regius Orchant Seleccion Peru 2023 Wide Churchill, the colour really suited them and the flavour notes of the cigars really sold it. They also bought themselves a Cigarism Jet Lighter, Cutter and Cigar Stand Gift Box, I really think we will be seeing them a lot more in the future! I was also excited to see a cigar that I have heard about a lot online and have always wanted to try – The Drew Estate Factory Smokes. They are incredibly popular in America and I was so happy to see them come in a delivery.

Tuesday was more of the same, picking the orders and writing articles for the C.Gars Cigar Library. This time I wrote one all about snuff! It is a dying form of tobacco as cigars have become more popular, you can read more about it here. I also took all the pictures which involved opening a tin! I have never seen an open tin of snuff, the texture reminded me of finely ground coffee, it wouldn’t be my choice of tobacco intake but each to their own. Later on in the day I served a great gentleman who had been in the store before but I had never been with him myself. He told me all about himself and why he started enjoying cigars. We went through many different options for him to have and he settled on the Hoyo de Monterrey Epicure No. 2, Regius Serie Limitada Robusto, Alec Bradley Orchant Seleccion Shorty (my suggestion of course) and a couple of Drew Estate Deadwood SJ for his wife. In total I was with him for around an hour but it was lovely to finally meet him properly.

Thursday was the bi-weekly New World cigar stock take, Myself and Billy have mastered this and we did it in a record time again! We finished it in around 3 and a half hours! I didn’t know what to do with myself for the rest of the day. I decided to stock up the Cuban humidor as it is such a beautiful room so it needs to be kept that way. I then spent some time updating our till system, working through a very long list to ensure every cigar is on there.

Friday was a little bit different, due to staff illness and holidays we were a little short staffed but Ciaran and I handled it perfectly. So the day started with us both doing the Cuban stock take for the Humidor manager Billy, we handled that within 45 minutes and he was shocked. Meanwhile Billy and Content Creator Lewis handled the order pickings for us. As the day went on I was serving all of our lovely customers and Ciaran was dealing with the delivery of our stock. I did call upon Ciaran a few times as we were very busy in the store. I served one gentleman who treated himself to three different bottles of whisky, a Macallan 12 year old Sherry Oak Cask, a Macallan 12 year old Double Cask and a Yamazaki Distillers Reserve. I have tried all three and the Macallan Sherry Oak is the best in my opinion. I also served a gentleman who said he had drive past the place many times and finally decided to come in and was happy to do so! He was amazed with how big our shop is and the amount of stock we have. He went away with two Mitchelleros and a new Cigarism V-Cut in Black and a 20cl bottle of C.Gars Malt. He was very happy.

On Saturday, I was very happy to see Porscha back from her holiday. She was refreshed and ready to serve you all. Her first customer is everyones favourite, Tony. He was going to purchase a Tabernacle David but changed his mind and wanted to have something new but the same shape. Porscha recommended the Gurkha Cellar Reserva 18 Koi Perfecto and the Avo Domaine Short Perfecto. He was very happy with these selections and went home to smoke them immediately. I served a lovely lady who wanted a present for her husband’s birthday, I suggested the Box of Goodies Cigar Selection Gift Box. It has everything you need for a cigar smoker.

I hope you enjoyed this weeks goings on and I hope to see you in store very soon!
So long for now!

Avatar photo A Day in the Life of a Retail Assistant #45

Hi everyone! I hope you all had a great Valentines day, filled with love and joy. We had a great time in the shop with all the decorations and amazing deals we had on.

As always on a Monday we had plenty of online orders to keep us busy, yet again the versatility of our team really showed as once Sarah finished picking her online orders, she moved into the packing team to give them a boost with packing. Leaving myself and Porscha in the shop, stocking the shelves and entertaining a customer I only get to see once a year. He is a lovely man who I always look forward to seeing, and he certainly enjoys a wide variety of cigars. He usually enjoys his Cohibas and H. Upmanns, but this time he wanted to try some new world cigars. I explained the quality behind the Davidoffs and how the Yamasa range would suit him perfectly so he purchased a box of Yamasa Robusto as well as a few singles of the Davidoff Orchant Seleccion Liverpool edition. For a lighter cigar he decided to have a box of Mitchellero Robusto and a box of Mitchellero Peru Robusto Extra. I feel like he buys in bulk so he can only shop once a year.

On Tuesday, it was my office day where I was able to catch up on all of my computer work, I created an article for the C.Gars cigar library about Kristoff cigars, an overlooked range which I think everyone should try. I tried the Maduro Robusto last week and was really surprised as to how good they were. I also spent the time to take the pictures for the article and I think they came out pretty good, what do you think? Click here to view the article. I also spent time creating rotas for the shop and updating our system to have the latest cigars.

On Thursday, Billy and I counted all of our New World cigars, previous readers will know how difficult and time consuming this is and the sense of relief when we have finally completed it. Meanwhile, Sarah and Ciaran handled the shop perfectly, I was able to see many smiling customers.

Friday we all rotated around a bit, Porscha worked her first Friday! This was so Ciaran could move into the warehouse for online picking and handling deliveries, and Sarah stayed in packing to assist Robyn due to Lisa being on holiday. Altogether we worked as a team and the day went brilliantly. As always in the afternoon Ciaran and I completed the Cuban stock count. This time round though I had noticed many Cuban cigars that I hadn’t seen for a very long time! Check out the website to see what we have in stock!

On Saturday, I was working with Ciaran and Porscha, and we decided to re-arrange the Cuban room to represent the strength of all the cigars. We have gone from the lightest to the strongest, this way it will be easier for newer members of staff to learn about the strengths and aid them when serving a customer. We had a vast array of customers, including one that Ciaran served for over an hour! Talking everything to do with pipes. This really shows that we do have all the time in the world for our customers, I often get a customer say “I hope i’m not taking up too much of your time” and I always say “I’m here until the shop shuts so take all the time you need”, You can see this really relaxes them and lets them take their time for a purchase. 

I hope you have enjoyed this weeks goings on and I hope to see you in the Norfolk store very soon!

So long for now


Avatar photo A Day in the Life of a Retail Assistant #44

Hi everyone! It’s time for another one of my blogs! Yet again I have had a very different week, it really makes me appreciate where I work as no day is the same!

On Monday we had so many orders I couldn’t believe it! They certainly kept us all busy. Once Sarah, Porscha and myself finished the bulk of the order, Sarah helped out in the packing department, leaving the two of us to finish the orders and serve our lovely customers. We had decided at the start of the day that Porscha would serve as many customers as possible to get her more experience and boy did she get a great customer to test her. He regularly enjoys his Tabak Especials, so Porscha showed him our new sizes for him to try – the Medio Robusto, the Medio Corona and the Toraja. He purchased one of each as well as one each of the Undercrown Robusto too, all together the total came to a higher amount than Porscha is used to but she handled it perfectly and I think it has made her confident to serve all of our customers now! 

On Tuesday, it was my day in the office completing marketing tasks. I created a new monitor picture to advertise the Mitchellero Robusto to our customers. 

Everyone who comes into our store either knows or should know all about them, but it does surprise a lot of people when I tell them it is our best selling cigar! So If you haven’t had one, what’s stopping you?! Also I wrote my weekly article for the C.Gars cigar library. It’s all about cutting your cigar in half, I often get customers asking if you can do such a thing and I say no but others will say yes so this article is perfect to find out more. Click here to read all about it. Once I had taken the pictures for the article I was called in by Ben to help him with one of the largest delivery of cigars I had ever seen! He required my expertise to ensure every cigar was accounted for.

On Wednesday, Sarah was required in the Packing department so that left myself and Ciaran to handle the shop which we did brilliantly, we stocked up on the alcohol bottles and made sure all the prices were correct. We had a lovely gentleman come in, he was sent there by his manager who is a regular in our store. Under his manager’s instructions he purchased two Por Larranaga Galanes, they are very pretty looking cigars which are quite medium in strength so perfect for relaxing.

Thursday was a deep clean day for Sarah and myself. I spent almost all of my day moving cigars around in the new world humidor and hoovering all the mess and bits of tobacco that naturally fall off of the cigars. I was also able to fit more cigars out on the shelves, more cigars equals more options for our customers. Sarah organised and deep cleaned the pipe cupboards and it looks much nicer and organised! We had one gentleman come in to purchase a few cigars and we seem to have the same tastes as one of his favourite cigars is the Alec Bradley Orchant Seleccion Shorty. Many readers on here will know my favourite cigar is the Alec Bradley Orchant Seleccion Skinny so it’s nice to meet someone who’s favourite is the same.

Friday was another big delivery day, Ben was needed to do them all so we all shifted around as a team to help him out. We try to be as multi-skilled as we can, it wasn’t that long ago that I remember working full time in the packing department and when you needed help, no one was trained well enough and so it was difficult. Now we have multiple people able to help if needed. In the afternoon it was the usual Cuban stock take but this time Sarah helped me out.

I hope you enjoyed this weeks going’s on in Norfolk and I hope to see you all very soon

So long for now


Avatar photo A Day in the Life of a Retail Assistant #43

Hi Everyone, It’s almost Valentine’s day which means we have great offers in store for your loved ones! In the store I have been decorating the shop, with help from the team of course. Sarah has decorated the pipe room lovingly with pipes that she feels represents love and I have put some great his and hers gift sets on the centre table. Why would you shop anywhere else?

Monday was incredibly busy with online orders! It’s good to see the love for Mitchellero’s have continued into 2024 as I had plenty of online orders requiring them, but don’t worry we have plenty of stock so keep on ordering and I’ll keep picking them for you. Porscha, who has only been working for us for around 3 weeks now is getting more confident each day and is now serving customers confidently by herself, which is a great achievement. I remember when I first started and how difficult it was for me to serve a customer by myself, I always needed help from whoever was working with me, but with time, and a lot of studying I eventually gained the confidence and now everyone looks towards me to help them, which fills me with pride. Later on in the day, we had a gentleman who comes in once a month and usually purchases nub sized cigars, however this time he had a top ten list and wanted to see if we had them all, of which we did! He treated himself to a good selection of Padrons, Trinidads and many other brands from Havana and the New world. I’m sure that will keep him going for the next month!

On Tuesday I was actually working in the office and left the shop in the capable hands of Sarah and Porscha. When I’m in the office, I work incredibly hard to get my marketing work completed, this includes pictures for the monitors in the humidor, new articles, news pieces and newsletters. Talking of new articles, I created a new article for the C.Gars cigar library which is about our top 10 cigars of 2023, of which was really chosen by our loyal customers as they were our best sellers. You can read that article here. I was able to complete our shop newsletters, did you receive them? If not let me know and I’ll add you to the mailing list!

Thursday was New World stock take day for Billy and I. We dedicate the day to counting all of our New World cigars and I can tell you there are a lot. However, this time it only took us around 4 hours to complete, which is definitely a new record! We did it so fast that we didn’t know what to do with ourselves for the rest of the day. However customers came calling so I gotta do what I do best and that is serve our customers. Meanwhile Ciaran and Porscha both received training about Cuban cigars, including how to cut, light and smoke them. Ciaran certainly enjoyed his cigar and then claimed the spare one too!

On Friday I spent time with Ciaran, teaching him how to organise the till system. This process is very time consuming so the more people the better. To ensure there are no mistakes, we will be doing this process together as I have been fully trained and it is very important there are no mistakes. In the afternoon Ciaran and I counted our Cuban stock as always. We also had a visit from one our favourite customer, Tony. He was celebrating having a new job and treated himself to a bottle of Glenfiddich 15 year old! I have recently tried this and found it to be beautifully sweet and incredibly smooth!

Saturday came along so quickly I couldn’t believe it. I spent plenty more time with Ciaran, who I can say is very confident with customers and with pickings, together with Porscha we all did lots of little tasks, which need doing but often get forgotten about.

I hope you have enjoyed this weeks blog and I can’t wait to see you all in the store again soon

So long for now


Avatar photo A Day in the Life of a Retail Assistant #42

Hello everyone! How are you all doing?! I hope you all had a great new year and most of January! I have been incredibly busy with our brilliant customers as well as usual tasks and now I have even more responsibility!

So what has been going on?

I have been creating New World Subscriptions… Did you know I’ve been doing them now for a year? I have sent out so many amazing cigars to our loyal subscribers it has even made me try a few! My favourite? The Charter Oak Lonsdale from Foundation cigars, it is very rich and with a lovely sweetness too, a must try! Next month is my valentines subscription so obviously there will be a small treat included. 

I have still been working with our shops around the UK to create shop newsletters on their behalf. Since introducing myself to them, we have created a working partnership and I like to think the quality of the newsletters have massively improved!

I have still been working hard on my articles for the C.Gars cigar library on a weekly basis, I have been learning lots about Vegueros, Romeo y Julieta and Plasencia cigars but an interesting read is the one about how to repair a cigar! It’s an interesting read and incredibly helpful. Click here to view those articles.

I have most recently been given the responsibility of updating our till system so that every single cigar is in on the till. This is important for company research purposes but it also helps our customers know what they have purchased by having it written on the receipt. Very often a customer will come in and try to explain the cigar they have had previously so by keeping the receipt you will know exactly what you have enjoyed. These updates are a time consuming task of which I will be using my knowledge to train other employees so we can keep it updated all the time. Hopefully you will see the difference and never question what you have smoked before.

What’s been going on in Norfolk?

We have had two new starters (this is the reason why I haven’t been able to write to you for some time), they are Ciaran and Porscha! Make sure you say hello when you see them! They are both still in training so may take a little longer so just be patient and they will both be trained to our high standards in no time! 

As many of you know Sharon is pregnant with her first child and she has not been working in the shop, well today is her last day before maternity leave! We won’t see her for a long time but I’m sure she will drop in to show off her little bundle of joy! In her place you would have seen Sarah, she is finishing her apprenticeship at the end of this month and she has certainly learned a lot since she has been here! 

We have had plenty of new cigars come in, one of my favourites is the Drew Estate Deadwood Crazy Alice, to begin with the band is a work of art, but the flavours are incredible too if you have a sweet tooth! Notes of chocolate and espresso really come through.

We have enjoyed seeing many of our favourite customers as well as new faces and they have been enjoying our latest cigars too and I hope to see you all again very soon.

So long for now


Avatar photo A Day in the Life of a Retail Assistant #41

Hello everyone! I hope you had a great Christmas and are looking forward to a brilliant new year! I have enjoyed serving you this year and I look forward to seeing you all in the New Year sampling many more cigars and spirits. Talking of spirits, I have treated myself to a bottle of Stalla Dhu Glen Elgin Port Wood, a very fruity whisky and certainly packs a punch! What will you all be enjoying over the next few days?

Here in Norfolk it has been unbelievably busy with in store customers and online orders! This is the time of the year when relatives and friends of our regular customers come in to treat them to a cigar or accessory. This is where our customer service is really high quality as I am able to usually tell what my regular customer enjoy in a cigar and can suggest something similar yet different or point the relative/friend in the direction of the customers usual smoke. A very popular cigar this year was the Regius Orchant Seleccion 2023 Peru Robusto. I would say it is the epiphany of Peruvian tobacco!

We have also been able to enjoy the release of the Davidoff Year of the Dragon 2024, which is a very large cigar to say the least! The box is incredible as it resembles a dragon’s head! Plasencia have also released the Alma Fuerte Colorado Claro Robustus II which has been received well as well as the Cosecha 151 La Musica of which I have been so excited for since we heard the news from Plasencia!

I am not usually one for drinking cream liqueur, however, we had the chance to sample a very tasty cream liqueur from Spirit of Yorkshire and it is unbelievable! The best cream liqueur I have ever tasted. If you ever come to the Norfolk shop make sure you ask for some as it is that good! It will make you buy a bottle!

We are expecting a great 2024 here at Turmeaus and I hope you are all a part of it. You will continue to see new changes in our store starting on the 3rd with a new person starting called Ciaran. He is new to the world of cigars (just like myself 4 years ago) so please welcome him and be patient as it is incredibly difficult to learn about all the different brands of cigars as well as how to smoke a pipe and all of the different accessories. But don’t worry he will be trained up to our high standards.

Remember we are open until the 30th of December, afterwards we close and won’t reopen until the 3rd of January. I look forward to seeing you all in 2024 and I hope it is a great year for you all!

So long for now

Avatar photo A Day in the Life of a Retail Assistant #40

Hello everyone! I hope you are all doing well! I haven’t posted in a while, we have been so busy in store and online! So much so that I haven’t had a chance to sit down! So what’s been going on in the Norfolk store?

We have had plenty of customers treating themselves to the highly enjoyable Por Larranaga 47, we have almost finished our allocation in Norfolk! But fear not, I will contact the rest of our stores to see if they have any left.
Our Christmas raffle is doing incredibly well! We have had so many people buy as many tickets as possible! And I can’t blame them as the contents include a Colibri Pacific pipe lighter, a bottle of the Dominique London Privee Liberation Cognac, a bag of Cuban coffee and more great surprises! The winner will be announced on Friday, so you need to act fast if you want to enter.

I have been incredibly busy making two months worth of New World Subscription boxes. The December box was certainly special as it came with a Christmas cracker that I know you would all enjoy! The January Subscription box is extra special as I have been able to get a hold of cigars that are yet to be released in the UK! I have always said being a subscriber has its benefits and one of them is being able to get cigars before anyone else! I hope my loyal subscribers thoroughly enjoy them.
Of course I have been keeping up to date with the C.Gars cigar library. I have made a couple about gift ideas as after all it is the time for gift giving. Some people who are not educated in cigars love to buy for their cigar smoking companion, but don’t know what to purchase; that’s where my articles come in handy – you can look at them here.

In the shop I have had plenty of people looking for gifts too and luckily I made a display which showcases our spirit miniature gift pack (I made it look Christmassy of course), which has been a hit! I have had to keep stocking the table like there’s no tomorrow! Our Christmas samplers have also been a massive hit in store and online! With lots of customers opting for the Winter Wonderland Christmas Gift Sampler and I can see why… Five lovely cigars, a cutter and a few chocolates – it is everything you need in a beautiful gift box!

We have had plenty of our regulars coming in and stocking up, ready for Christmas including Tony who filled his humidor to the brim with a box of Alec Bradley Orchant Seleccion Shortys, a box of Mitchellero Torcedors, a Don Pepin Garcia Blue Label Invictos Robusto, a Liga Privada no.9 Flying Pig and a tin of Liga Privada T52 Coronets. I’m sure he will be having a very Merry Christmas indeed! We have had many customers continue to enjoy the Mitchellero range and the latest Peru additions are a real hit! We have recently received stock of the new Regius Orchant Seleccion 2023 Nicaragua edition. These cigars are released each year with extra age which continues to be a popular blend.

The Savinelli St Nicholas 2023 pipes have proved very popular with our customers and this has left only a few left in our store! The perfect pairing for this range of pipe? Well the Gawith Hoggarth Seasonal Reserve obviously, it is one of my favourite blends and you should try it when you can.

One of my favourite customers partner came in and wanted to treat him to a lighter but wasn’t sure as he has a particular style. I instantly knew what he wanted as this customer and myself have chatted often to the point that we see each other outside of Turmeaus to enjoy a smoke or two. I recommended the Vertigo by Lotus Condor Pipe Lighter which comes with pipe tools inside (always handy) and it was a matte black which suited his style. I received feedback to say he loved it and it’s exactly what he was looking for. I always love receiving positive feedback from our customers!

So that is a summary of what has been going on in Norfolk. As always I’m available to be at your service or just a general chat.
So long for now